Telephone – Webcast – Audio/Visual CD Rom
12:00 – 1:30 PM Pacific Time 2:00 – 3:30 PM Central Time
1:00 – 2:30 PM Mountain Time 3:00 – 4:30 PM Eastern Time
There has been a dramatic increase in the number of fraudulent cashier’s checks and other fraudulently issued official checks. Virtually every day a different warning is distributed by bank regulatory authorities stating that fraudulent checks have been drawn against another financial institution. Your bank could easily become one of the innocent banks that suffer loss from these fraudulent checks. Banks must have appropriate procedures for identifying potentially suspicious items and for placing holds on those items. This session will discuss the risks posed by fraudulent cashier’s checks and other fraudulently issued official checks, the methods that can be used to detect these fraudulent items, and other steps that your bank can take to protect itself from loss, whether your bank is the bank of first deposit or the alleged issuer.
HIGHLIGHTS
• Procedures for identifying potentially suspicious items
• Criteria for placing holds on these items
• Restrictions imposed by Regulation CC and the UCC
• Protecting your bank from credit loss and reputation loss
• Language in deposit agreements that mitigate your bank’s risk
•Working with your customers who have become victims of these fraudulent items
WHY SHOULD YOU PARTICIPATE?
This session is a cost-effective way to alert your personnel about fraudulent cashier’s checks and other fraudulently issued official checks, and to train your personnel how to identify and properly handle these fraudulent items. You may train as many individuals as you like for one set price. There will be no travel costs, time lost from work and no one will be required to leave the institution.
WHO SHOULD ATTEND?
This informative session will be useful for tellers, customer service representatives, deposit personnel, item processing personnel and those who supervise or train in these areas.
ABOUT THE PRESENTER – Elizabeth Fast, J.D & C.P.A.
Elizabeth Fast focuses her legal practice on the representation of financial institutions. She is a partner at the law firm of Spencer Fane Britt & Browne LLP, where she heads up the firm’s training division known as Bankers Choice. She has represented bankers for over 20 years, previously serving as General Counsel and Senior Vice President of a Midwest bank where she was responsible for all legal, regulatory, and compliance matters.
This training method allows unlimited listeners on your office speaker phone. By choosing the webcast option, participants will also be able to view online visuals as the presentation is delivered. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be one hour and fifteen minutes in length with an additional fifteen minutes for questions and answers. Seminar materials will be sent prior to the broadcast along with hook up instructions. Your pin number, hookup instructions and handouts can be emailed to you or sent U.S. Mail. If you would like them emailed you will need the most current version of Adobe Acrobat Reader available free at www.adobe.com.
The CD Rom is complete with the audio track and visual presentation from the original webcast, question & answer sessions, plus participant handouts. You will also have the ability to contact the presenter with follow-up questions. With this CD, you will have an “off-the-shelf” training program for your review, for use by those who were not able to attend the live seminar or for future training purposes. Affordable, professional training, when and where you choose!
*CD Rom for PC use only